EnTicing Cakes by Christine wish to make sure we protect and respect your privacy and this policy sets out the manner in which we collect, use, maintain and disclose information collected from you. Please read the following carefully regarding your personal data and how we will treat it.

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you:

Your name, address, email address, and phone number(s) and order delivery address if different.

If you contact us, we may keep a record of that correspondence together with your name, address, email address, and phone number(s).

Details of transactions you carry out with us and the processing of your orders.

Details of your visits to our site including traffic/location data, web blogs and other communication data, whether this is required for our own billing purposes or otherwise.

WHAT WE DO WITH THE INFORMATION WE COLLECT

We use information held about you in the following ways:

To ensure our services are carried out in the most efficient manner.

To fulfil our record-keeping obligations towards HMRC.

To carry out our obligations arising from any contract entered into between you and us.  You can refuse to supply personal information, however it may prevent us from fulfilling contractual obligations with you.

WHAT WE DO WITH THE INFORMATION WE COLLECT

We may disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to protect the rights, property, or safety of EnTicing Cakes by Christine, our customer or others.

If you do not want us to use your data in this way please send a request by email to enticingcakes@live.co.uk

WHERE WE STORE YOUR PERSONAL DATA

The data we collect from you may be transferred to and stored at a destination outside the European Economic Area and may be processed by staff operating outside the EEA for the processing of your orders/payment details etc. By submitting your personal data, you agree to this transfer, storing or processing.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Once we have received your information, we will use strict procedures and security features, physical and/or electronic, to prevent unauthorised access.

Information you provide to us is stored securely on our database and on our computer document files.  We use password protection and encryption to prevent unpermitted access to all personal data files.

We may also store manual copies of your personal information, for short periods, in a secure manner with restricted access.

COOKIES

Our website uses cookies to distinguish you from other visitors on our website. This helps us to provide you with a good experience when you browse our website.   These cookies are also used to improve our services for you through, for example enabling a service to recognise your device so you don’t need to provide the same information several times during one task.

You can manage these small files yourself and learn more about them by visiting: www.direct.gov.uk/managingcookies

HOW TO CONTROL AND DELETE COOKIES

We will not use cookies to collect personally identifiable information about you.   However, if you wish to restrict or block the cookies which are set by our website or any other website, you can do this through your browser settings.  Comprehensive information on how to do this across a wide variety of browsers can be found at www.aboutcookies.org

Please be aware that restricting cookies may impact the functionality of websites you visit.

THIRD PARTY COOKIES

Cookies set for embedded social web content

To support our information provision and engagement, we also have a presence and use photos or videos on social media sites such as Instagram, Twitter and Facebook. As a result, when you visit, for example, Instagram, Twitter or Facebook, you may be presented with cookies from these websites. We do not control the use of these cookies. You should check third party websites for more information on these cookies.

Cookies for web analytics

We use third party services to gather data regarding the usage of our site on our behalf using cookies, log file data and code which is embedded on our website. We use this type of information to help improve the service we provide to UK and non UK visitors.

Google analytics

Google analytics is a web analytics service provider provided by Google Inc. Google analytics sets a cookie in order to evaluate a visitor’s use of our website.

Google stores the information collection by the cookie on their servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using our website, you consent to the processing of data about you by Google in the manner and the purposes set out above.

For more information on the cookie set by Google analytics, including information on how to opt-out please go to www.google.com/intl/en/privacypolicy

Cookie Categories

The type of cookie used on this website fall into 4 categories, based on the International Chamber of Commerce guide to cookie categories.

Strictly Necessary Cookies: These cookies are essential, as they enable you to move around a website and use its features, such as accessing secure areas. Without these cookies, services you have asked for (such as access to secure areas) cannot be provided. These cookies don’t gather information about you that could be used for marketing or remembering where you have been on the internet. These cannot be restricted or blocked.
Performance Cookies: These cookies collect information about how you use a website, for example which pages you go to most often and if you get any error messages from certain pages. These cookies don’t gather information that identifies you. All the information these cookies collect is anonymous and is only used to improve how a website works. These cookies are not used to target you with online advertising.  These cookies can be restricted or blocked.
Functionality Profile Cookies: These cookies allow a website to remember choices you make (such as your user name, language or the region you are in) and tailor the website to provide enhanced features and content for you. For instance, they remember your login details and allow you to watch videos. They also ensure the onsite marketing and experience is relevant to you. These cookies can also be used to remember changes you have made to text size, font and other parts of pages that you can customise. The information these cookies collect may be anonymous and they cannot track your browsing activity on other websites. Without these cookies, a website cannot remember choices you’ve previously made or personalise your browsing experience. These can be restricted or blocked.
Targeting Cookies:  These cookies gather information about your browsing habits. They remember that you’ve visited a website and share this information with other organisations such as advertisers. They do this in order to provide you with ads that are more relevant to you and your interests. Although these cookies can track your visits to other websites, they don’t usually know who you are. Without these cookies, online advertisements you encounter will be less relevant to you and your interests. These can be restricted or blocked.

CHANGES TO OUR PRIVACY POLICY

This policy was last updated on 30th December 2020.  Any changes we may make to our privacy policy in the future will be posted on this page.

CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to enticingcakes@live.co.uk

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